General services and physical accessibility
The building in which the Museum is located has all the spaces of circulation wide and accessible to guarantee a comfortable visit.
Reception
You will find at the museum's personal desk that will inform you of all services and programming. Where left-luggage service is available at different levels.
Consult the guide map with outstanding information to improve your visit.
Automatic doors
The access doors to the building and rooms are automatic duly signposted.
Lift
We have a public elevator with capacity for 8 people with numbering and visual directory and in Braille. It is fully wheelchair accessible.
Wheelchairs and strollers
Wheelchairs and strollers for girls and boys can be requested on loan free of charge.
Portable cane chairs
Available at the
entrance of the museum and at the entrances of the floors of the permanent exhibition.
Space for games and rest
You will find the play space on the first floor. It is a comfortable space with several games to enjoy with the family. It is also a comfortable place for breastfeeding.
Cloister/bar
In the museum there are other spaces to relax such as the cloister or the bar area where there is also a play area for the little ones.
Assembly Hall
Space enabled for people with reduced mobility. There is an access ramp to the conference platform.
Didactic room
Access ramp to the teaching room.
Washbasins
The toilets are accessible on the ground floor of the museum and have baby changing facilities.
Visual accessibility
Doors
The doors are duly marked for identification.
Guide dogs
You are allowed to enter the Museum of guide and assistance dogs.
Directories
The lighting of the museum is adequate and diaphanous and the directories and orientation signs are well contrasted.
Videos
The videos have signposted ear spaces for better sound amplification.
Magnifying glasses
Loan of support glasses for vision amplification at reception.
Audio guide service
We have an audio guide service with audio descriptions through the Accessible Culture App with a selection of 15 pieces.
QR voice memos
At the entrance of each room, a QR links to a voice note posted on the web so that anyone can access the general information of the space.
Tactile visit to prehistory
Visits with reproductions can be requested.
Hearing accessibility
Sound resources
All the videos with audios of the Museum have subtitles in three languages (Catalan, Spanish and English).
Magnetic loop
We have a magnetic loop for people with hearing aids or cochlear implants at the reception desk and in the auditorium.
QR videos with sign language and subtitles
At the beginning of each room you will find a QR where you can enjoy an introduction to the time, with subtitles and sign language (LSC, LSE and LSI).
Sign language service
You can request the sign language service at LSC and LSE 7 days in advance for both guided visits and activities (in collaboration with the Menorca Foundation for People with Disabilities).
Cognitive accessibility
Museum spaces
The building has diaphanous and well-lit spaces to offer a sense of well-being and comfort and avoid stressful situations. The signage of access and exits of the spaces is clear to reduce the feeling of disorientation.
Audio guide service
We have an accessible audio guide service available on mobile (iOS and Android) in which various objects of the permanent exhibition are explained with subtitling, audio description and in sign language (Catalan, Spanish, English and French).
Communication panels
At reception we have communication panels with pictograms available to users who need it.
Easy to read
The texts of the temporary exhibitions are adapted to easy reading to facilitate their reading and understanding.
Visits and workshops
You can request visits and workshops adapted to groups with different needs.