Privacy and data protection
We will store your data for the duration stipulated by law or until the objective for which it has been gathered has been fulfilled.
We can gather information of a different nature when we detect that you wish to carry out an application for a product on the website.
We gather, store and treat your personal information in order to provide you our services and process your purchases made via the website, as well as any future claims.
We will use the information provided to process your applications and offer you the services and information requested via the website or send you information (including information related to our products and services) as long as you state that you would like us to contact you via email to offer information related to other products or services. If you would prefer us not to send you our marketing communications please let us know.
We may share your details with a third party in order for them to release the goods purchased (e.g. to our courier or supplier).
We do not share your personal details with third parties located outside of the European Economic Community.
Third parties and links
What is a cookie?
A cookie is a small amount of information, which is stored by a webpage on a user’s computer.
Webpages have no memory. If a user browses from one page to another on a website, he is not recognised as the same user. Cookies allow the webpage to recognise the users’ browser. Therefore, the cookies are generally used to remember the options chosen by a user (for example, remember the language used) or to recognise the users frequently visited webpages.
Do all cookies have the same function?
No, there are different types of cookies and they are used for different purposes. Cookies can be differentiated according to their function, duration and where they are stored.
How are the cookies used?
offers its users an advanced and easy to use webpage that automatically adapts to ones needs and wishes. In order to achieve this, our website uses 3 different types of cookies:
- Technical cookies: We use technical cookies to show our webpage, ensure it works correctly, create your user account, start your session and manage your purchases or reservations. These technical Cookies are necessary for our webpage to function properly.
- Functional Cookies: we also use functional cookies in order to remember your preferences and to help you use our website in an efficient and effective way, such as remembering your language. These functional Cookies are not indispensable for the functioning of the website but they add functions to improve the user’s experience.
- Analytical Cookies: We use analytical cookies in order to understand how our user´s use the website, detect what works and what does not, optimise and improve the webpage and ensure that our users continue to find our page interesting and relevant. The information we collect includes; the visited webpages, reference/ exit pages, type of platform, data information /time and data such as the number of clicks (on your mouse) on a particular page, mouse movements, movements and words (searched) that one uses as well as text typed when using our webpages. This information is anonymous, as it is only used for statistical purposes.
For how long do cookies remain active?
How can I recognise cookies?
You can find cookies in your browsers settings. These are the cookies we use:
Strictly necessary cookies (First part cookies)
These cookies are essential and allow a user to browse the website and use all its functions.
Performance and analysis cookies (Third part cookies)
These cookies are used for analysis, investigation and statistics in order to improve the user’s experience of the website. Through the use of these cookies it is possible to show the users the most relevant information to them.
* The duration is the period of time during which the cookie remains on the computer.
Does it use third parties cookies?
Who has access to the cookies information?
Only and Google have access to the information gathered through cookies.
Does it monitor my behaviour online?
No. We do not follow your behaviour outside of webpage.
How can I manage my cookies?
If you go to the settings on your browser (e.g. Internet Explorer, Safari, Firefox, Chrome) you can choose which cookies you would like to accept or reject. Depending on the browser, the configuration of the cookies will be in one place or another. You will be able to locate it if you use the “Help” function on the browser.
Bear in mind that if you do not accept certain cookies, you will not be able to make use of some of the functions on our webpage. You must also bear in mind that if you choose to opt out this does not mean that you will no longer receive the online publicity or participate in market research. It means that the web for which you do not wish to participate won´t send you anymore publicity that relates to your preferences or uses.
For more information about how to remove them from your browser take a look at www.allaboutcookies.org.
We implement sufficient technical and security measures to avoid any unauthorised or illegal access to your information or accidental loss, destruction or damage of this information. In the information gathering process via the website, we gather your personal information through a secure server. Our servers use SSL protocols and encryption processes. Therefore, despite not being able to 100% guarantee security this makes it difficult for any hackers to decode your personal information. We rely on the physical and electronic guarantees as well as the collection, storage and sharing processes of your information. Our security processes result in the timely application of proof of identity before revealing any personal information. You are responsible for the protection of your password and computer against any unauthorised access.